Frequently asked questions | American Funds

  • Help
  • RETIREMENT PLANNING
  • MUTUAL FUND BASICS
  • ROLLOVERS
  • CALCULATORS & LEARNING TOOLS
  • FUND INFORMATION
  • ABOUT AMERICAN FUNDS

Help

Your retirement plan account

Where can I get help with selecting an investment mix?

Take a look at Develop an investment strategy, located in the drop-down menu under the Retirement Planning section at the top of each page. You’ll find insightful articles and our sample asset allocation models that may help you find an investment mix that makes sense for you.

What happens to my retirement savings when I leave my employer?

You have a number of options to consider. The Rollover section can help you sort out your choices so you can make an informed decision.

I can’t locate a particular form. What should I do?

Contact your employer for distribution kits and other forms.

Technical information

I’m having trouble viewing a page. What should I do?

Try reloading the page by clicking on the Refresh button (if you use Internet Explorer®) or the Reload button (if you use Firefox®, SafariTM, or Chrome). You’ll find this button on the top bar of your browser window.

Are there any browser requirements for using this site?

Our site is typically best viewed with the latest version of Microsoft Internet Explorer, Mozilla® Firefox, Apple® Safari, or Google ChromeTM. You can download a free browser using one of these links: